Mural
6.6Visual collaboration whiteboard with a mature facilitation toolkit and AI-assisted sessions
Mural is a long-established visual collaboration platform — an infinite canvas with sticky notes, anonymous voting, timers, Private Mode, hundreds of workshop templates (eight of them retro-specific), AI clustering, summary and emotional-tone classification, and a Facilitation Superpowers toolkit (Outline, Timer, Voting, Private Mode) refined for over a decade. Best-in-class enterprise posture: SSO, SCIM, SOC 2 Type 2, ISO 27001, GDPR and NA/EU/APAC data residency.
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Neatro
5.4Structured retros built around psychological safety
Neatro runs retrospectives through a guided four-step framework with optional per-comment anonymity, ROTI feedback, and Team Radar health checks aimed at distributed agile teams.
Full review →Summary
Mural scores 6.6 overall and is best for workshop-heavy teams (design, product, agile coaching) that want a polished facilitation canvas with strong retro templates and enterprise-grade controls. It offers a free tier.
Neatro scores 5.4 overall and is best for scrum Masters who want a guided, safety-first facilitation flow with built-in team health tracking. It offers a free tier.
Mural leads on fun factor, AI & insights, integrations, open platform and enterprise-grade. Neatro leads on ease of use, retro toolkit and value.
Across our eight scoring dimensions, Mural edges ahead with an overall score of 6.6. That said, the right pick depends on your team — see the dimension-by-dimension breakdown below.
Scores compared
| Detail | Mural | Neatro |
|---|---|---|
| Category | Whiteboard | Retrospectives |
| Team size | Mid-market | Mid-market |
| Free tier | Yes | Yes |
| Free limit | Unlimited murals but only the 3 most recently created stay editable (older go view-only); unlimited members and visitors; no Mural AI | Free forever for up to 10 members, unlimited retrospectives and Team Radars, all ready-to-use templates, basic facilitation tools, 30-day data history |
| Starting price | $9.99/user/mo | $23.20/team/mo billed annually ($29/team/mo billed monthly) |
| Est. 3 teams × 8 people | $240/mo billed annually | $69.60/mo billed annually (3 teams x Premium; members per team are unlimited) — $87/mo if billed monthly |
| Enterprise | Yes | Yes |
| Founded | 2011 | 2020 |
| HQ | San Francisco, US | Quebec, Canada |
| Data residency | United States · European Union · Asia-Pacific | Canada |
| Languages | 9 (English, Spanish, German, …) | 2 (English, French) |
| Export formats | Image · PDF · PowerPoint · HTML · CSV | PDF · CSV · Jira |
| Features | 39 | 29 |
| Integrations | 8 | 5 |
Feature & integration comparison
Side-by-side checklist across features, integrations and security. Hover a note for details.
| Capability | Mural | Neatro |
|---|---|---|
| Features | ||
| AI Summaries | ✓ | — |
| AI grouping/clustering | ✓ | ✓ |
| AI action items | — | — |
| Action tracking | ✓note | ✓ |
| Team Insights | — | — |
| Polling | ✓note | — |
| Action dashboard | — | ✓ |
| Custom templates | ✓ | ✓ |
| Anonymous input | ✓note | ✓ |
| Independent voting | ✓ | ✓ |
| Async mode | ✓ | ✓note |
| Agile Estimations | ✓note | — |
| Health Checks | — | ✓ |
| Team Kudos | — | — |
| Whiteboard | ✓ | — |
| Integrations | ||
| Asana | ✓note | ✓note |
| Azure DevOps | ✓note | ✓note |
| Basecamp | — | — |
| ClickUp | — | — |
| Confluence | ✓ | — |
| GitHub | ✓note | ✓note |
| GitLab | — | — |
| Jira | ✓note | ✓note |
| Linear | — | — |
| Microsoft Teams | ✓ | — |
| Monday.com | — | ✓note |
| Notion | ✓note | — |
| Shortcut | — | — |
| Slack | ✓ | — |
| Trello | — | — |
| Security & Privacy | ||
| SOC 2 | ✓ | — |
| GDPR | ✓ | — |
| SSO / SAML | ✓note | ✓note |
| SCIM provisioning | ✓note | — |
| ISO 27001 | ✓ | — |
| On-premises | — | — |
| Public API | ✓ | — |
| Webhooks | — | — |
| MCP server | ✓note | — |
Mural — pros
- + Mature facilitation toolkit — Outline, Timer, Voting, Private Mode — refined over 10+ years
- + Anonymous where it counts: votes hide who voted, and Private Mode can keep sticky authors hidden even after reveal
- + Best-in-class enterprise posture: SOC 2 Type 2, ISO 27001, GDPR, SSO/SAML, SCIM, NA/EU/APAC residency
- + Two-way Jira and Azure DevOps sync via interactive work-item cards turns sticky notes into tracked issues
- + Polished UX, especially for facilitators running synchronous workshops
Mural — cons
- − Per-seat pricing: a 24-person org pays ~$240/mo on the Team+ tier (annual), well above retro-native tools at that headcount
- − No native health checks, mood tracking or longitudinal team-pulse
- − No recurring retros, action carryover or cross-team rollup — facilitators rebuild structure each sprint
- − AI (clustering, summary, tone Classify) helps inside a session but doesn't track trends across retros
- − SSO/SAML needs the $17.99/user/mo Business tier; SCIM, audit logs and data residency are Enterprise-only
Neatro — pros
- + Guided four-step framework with optional anonymous commenting and a timer on every step
- + Team Radar is a proper recurring health check with up to 10 custom dimensions, not a repurposed template
- + Automatic ROTI survey on every retro closes the feedback loop
- + Action Kanban board plus an automatic reminder of last retro's open actions keeps follow-through visible
- + Cheap per head — <strong>$23.20/team/mo covers unlimited members</strong>, and the free tier runs 10 members forever
Neatro — cons
- − No native Slack or Microsoft Teams integration — reminders and summaries land wherever you paste the link
- − AI stops at grouping suggestions; no summaries, sentiment analysis, or AI-extracted action items
- − Per-team pricing gets awkward past a handful of squads — volume discounts only start at 20+ teams
- − No SOC 2 or ISO 27001 of its own (the security FAQ points at Azure's), no GDPR statement, and hosting is Quebec-only
- − No cross-team rollups, org health dashboard, SCIM, audit logs, public API or webhooks
Keep comparing
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Not sure which to pick? Read our guide on how to choose a retrospective tool.