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Whiteboard · San Francisco, US · Founded 2011

Mural

Visual collaboration whiteboard with hundreds of retro templates and AI-assisted facilitation

Overall score
6.4

Overview

Mural is a long-established visual collaboration platform — an infinite canvas with sticky notes, voting, timers, private mode, hundreds of retro templates, AI clustering and summary, and a Facilitation Superpowers toolkit (Outline, Timer, Voting, Private Mode) that's been refined for over a decade. Strong enterprise posture with SSO, SCIM, SOC 2 Type 2, ISO 27001 and EU/US data residency.

Best for: Workshop-heavy teams (design, product, agile coaching) that want a polished facilitation canvas with strong retro templates and enterprise-grade controls.

How Mural describes itself

Mural pitches itself as a visual work platform for human-led collaboration — workshops, retros, design sprints and brainstorms on an infinite canvas. The 2026 messaging emphasises Facilitation Superpowers (Outline, Timer, Voting, Private Mode) and AI features that summarise sticky notes and suggest groupings.

"Where your best ideas live, work, and grow."

Mural targets workshop-led teams — design, product, agile coaching, consulting — that need polished facilitation tooling and enterprise-grade compliance. Free tier exists, but the meaningful collaboration features and SSO sit on Team+ ($9.99/user/mo) and Business ($17.99/user/mo).

Our take

Mural is the most polished facilitation canvas on the market. Where Miro feels like a Swiss-army knife, Mural feels like a tool a workshop facilitator designed: Private Mode, Outline, Timer and Voting all just work, and the template library is curated for retros and design sprints rather than every possible use case. Enterprise posture is genuinely first-class — SOC 2 Type 2, ISO 27001, GDPR, SSO, SCIM, EU residency.

The trade-offs are the same as Miro's: no native health checks, no recurring retros, no action carryover, no cross-team rollup, and SSO/SAML gated to the $17.99/user/mo Business tier. AI features (clustering, summary) are present but trail Miro and dedicated retro tools in depth. Best fit for design and agile-coaching teams that already prize facilitation craft and want compliance baked in. Overkill if you just need a sticky-note retro every two weeks.

Score breakdown

Ease of Use 7.0
Retro Toolkit 5.0
Value 5.0
Fun Factor 6.5
AI & Insights 5.0
Integrations 7.5
Enterprise-grade 9.0

Pros

  • + Mature facilitation toolkit — Outline, Timer, Voting, Private Mode — refined over 10+ years
  • + Strong template library with 200+ retro and workshop frames
  • + Best-in-class enterprise posture: SOC 2 Type 2, ISO 27001, GDPR, SSO/SAML, SCIM, EU/US residency
  • + Two-way Jira and Azure DevOps sync turns sticky notes into tracked issues
  • + Polished UX, especially for facilitators running synchronous workshops

Cons

  • Per-seat pricing: a 24-person org pays ~$240/mo on the Team+ tier (annual), well above retro-native tools at that headcount
  • No native health checks, mood tracking or longitudinal team-pulse
  • No recurring retros, action carryover or cross-team rollup — facilitators rebuild structure each sprint
  • AI clustering and summary trail Miro and dedicated retro tools in depth
  • SSO/SAML gated to Business tier ($17.99/user/mo) — same trap as Miro

Features

Retrospectives

Templates Custom templates Anonymous input· Private Mode hides input until reveal Private/public retros· Private murals on Team+

Facilitation

Meeting timer Action items· Sticky notes can sync to Jira/Azure DevOps cards Presentation mode Screen-share mode Agenda planner· Outline feature on Team+ @mentions Drag-and-drop grouping Async mode Whiteboard

Voting

Independent dot voting Custom vote count

Engagement

Mobile friendly· iOS/Android apps; canvas editing is cramped on phones Polling· Built-in voting, no separate poll widget Icebreakers GIFs Custom backgrounds Planning poker· Via templates, not a native module

AI

AI grouping / clustering AI summary

Reporting

Facilitator meeting notes

Enterprise

SSO / SAML· SAML 2.0 on Business+ SCIM provisioning· Enterprise tier only SOC 2 Type 2 GDPR compliant Audit logs· Enterprise tier Facilitator-only role Guest / observer roles· Unlimited visitors on every plan Meeting history· Murals persist; no dedicated meeting-history view Email domain restrictions· Enterprise tier Uptime SLA / dedicated support· Enterprise tier Multi-year contracts ISO 27001 certified Public API Data residency · United States, European Union (Enterprise tier only) Languages · 9 (English, Spanish, German, French, Japanese, +4 more)

Integrations

Jira· Two-way sync; Business+ Azure DevOps· Two-way sync; Business+ Asana Slack Microsoft Teams Confluence

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