Mural
6.4Visual collaboration whiteboard with hundreds of retro templates and AI-assisted facilitation
Mural is a long-established visual collaboration platform — an infinite canvas with sticky notes, voting, timers, private mode, hundreds of retro templates, AI clustering and summary, and a Facilitation Superpowers toolkit (Outline, Timer, Voting, Private Mode) that's been refined for over a decade. Strong enterprise posture with SSO, SCIM, SOC 2 Type 2, ISO 27001 and EU/US data residency.
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Neatro
5.6Structured retros built around psychological safety
Neatro runs retrospectives through a guided four-step framework with anonymous brainstorming, ROTI feedback, and Team Radar health checks aimed at distributed agile teams.
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Mural scores 6.4 overall and is best for workshop-heavy teams (design, product, agile coaching) that want a polished facilitation canvas with strong retro templates and enterprise-grade controls. It offers a free tier.
Neatro scores 5.6 overall and is best for scrum Masters who want a guided, safety-first facilitation flow with built-in team health tracking. It offers a free tier.
Mural leads on fun factor, AI & insights, integrations and enterprise-grade. Neatro leads on ease of use, retro toolkit and value.
Across our seven scoring dimensions, Mural edges ahead with an overall score of 6.4. That said, the right pick depends on your team — see the dimension-by-dimension breakdown below.
Scores compared
| Detail | Mural | Neatro |
|---|---|---|
| Category | Whiteboard | Retrospectives |
| Team size | Mid-market | Mid-market |
| Free tier | Yes | Yes |
| Free limit | 3 active murals, unlimited members and visitors, 200+ templates | Free forever for up to 10 members, unlimited retrospectives, 70+ templates, 30-day data history |
| Starting price | $9.99/user/mo | $23/mo |
| Est. 3 teams × 8 people | $240/mo billed annually | $70/mo billed annually |
| Enterprise | Yes | Yes |
| Founded | 2011 | 2020 |
| HQ | San Francisco, US | Quebec, Canada |
| Data residency | United States · European Union | Canada |
| Languages | 9 (English, Spanish, German, …) | 2 (English, French) |
| Features | 37 | 25 |
| Integrations | 6 | 4 |
Feature & integration comparison
Side-by-side checklist across features, integrations and security. Hover a note for details.
| Capability | Mural | Neatro |
|---|---|---|
| Features | ||
| AI Summaries | ✓ | — |
| AI grouping/clustering | ✓ | — |
| AI action items | — | — |
| Action tracking | ✓ note | ✓ |
| Team Insights | — | — |
| Polling | ✓ note | — |
| Action dashboard | — | ✓ |
| Custom templates | ✓ | ✓ |
| Anonymous input | ✓ note | ✓ |
| Independent voting | ✓ | ✓ |
| Async mode | ✓ | ✓ |
| Agile Estimations | ✓ note | — |
| Health Checks | — | ✓ |
| Team Kudos | — | — |
| Whiteboard | ✓ | — |
| Integrations | ||
| Asana | ✓ | ✓ |
| Azure DevOps | ✓ note | ✓ |
| Confluence | ✓ | — |
| GitHub | — | ✓ |
| Jira | ✓ note | ✓ |
| Linear | — | — |
| Microsoft Teams | ✓ | — |
| Slack | ✓ | — |
| Trello | — | — |
| Security & Privacy | ||
| SOC 2 | ✓ | — |
| GDPR | ✓ | — |
| SSO / SAML | ✓ note | ✓ note |
| SCIM provisioning | ✓ note | — |
| ISO 27001 | ✓ | — |
| On-premises | — | — |
| Public API | ✓ | — |
| Webhooks | — | — |
Mural — pros
- + Mature facilitation toolkit — Outline, Timer, Voting, Private Mode — refined over 10+ years
- + Strong template library with 200+ retro and workshop frames
- + Best-in-class enterprise posture: SOC 2 Type 2, ISO 27001, GDPR, SSO/SAML, SCIM, EU/US residency
- + Two-way Jira and Azure DevOps sync turns sticky notes into tracked issues
- + Polished UX, especially for facilitators running synchronous workshops
Mural — cons
- − Per-seat pricing: a 24-person org pays ~$240/mo on the Team+ tier (annual), well above retro-native tools at that headcount
- − No native health checks, mood tracking or longitudinal team-pulse
- − No recurring retros, action carryover or cross-team rollup — facilitators rebuild structure each sprint
- − AI clustering and summary trail Miro and dedicated retro tools in depth
- − SSO/SAML gated to Business tier ($17.99/user/mo) — same trap as Miro
Neatro — pros
- + Guided four-step framework that reliably produces psychological safety
- + Team Radar is a proper recurring health check, not a repurposed template
- + Automatic ROTI survey on every retro closes the feedback loop
- + Action carryover and a Kanban tracker keep follow-through visible between sessions
- + Generous free tier (up to 10 members, 70+ templates) and active blog/facilitation content
Neatro — cons
- − No native Slack or Microsoft Teams integration for notifications or reminders
- − No AI features at all — no clustering, summaries, sentiment, or action-item extraction
- − Per-team pricing model gets awkward as the org scales beyond a handful of squads
- − Not independently SOC 2, ISO 27001 or GDPR certified — relies on Azure's underlying certifications
- − No cross-team rollups, org-level dashboard, SCIM, or audit logs